To my right a young woman speaks up, “Excuse me, but I had a 7:00 appointment and I’ve been waiting a half hour.” Pa Kettle responds with the usual platitudes about how busy the day has been and that she’s next on the list and will be taken ASAP. The young woman, who’s voice seems to get more grating each time she speaks responds, “Well, what’s the point of making an appointment if no one is going to be seen on time? I might as well just walk in whenever I feel like it.” The rabble rouser’s husband/boyfriend/lap dog chips in, “They always book more appointments than they should because a lot of people don’t show up.” Again Pa Kettle attempts to placate them, but the young woman is undeterred as she relates the story of her tardy dentist and how she won’t schedule with her doctor on a Monday because of all the weekend illness people who back up the schedule on Mondays. Her lap dog of a husband, apparently eager to stay on her good side in hopes that the lack of blood will make her loopy enough later that she’ll actually deign to have sex with him, again pipes in with his brilliant theory about overbooking. Pa Kettle offers to let her fill out a survey after she donates. She continues to whine. Like some sort of philanthropic Rainman, lap dog boy again restates his position on their scheduling policy. Pa Kettle tells the woman that he’ll include her comments on his end of day report in the “customer concerns” section. This exchange goes on a good 10 minutes as the rest of the waiting room watches, our heads bobbing from side to side with each volley as if we’re at a tennis match. By now I’m tempted to raise my hand and say, “Excuse me,” pointing my finger directly at her, “if I’m ever in an accident don’t give me her blood. I’m pretty sure it’s spoiled.”
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Phil Taylor
Self-proclaimed grand poobah of leisure, parapsychologist, author of several humorous suspense novels and one of the longest running blogs in the world, The Phil Factor. thephilfactor.com
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